Terms of service


This website is owned by ZENZAR LTD based in London, Company nr 14817653, organized under the laws of the UNITED KINGDOM. The terms “we”, “us” and “our” refer to ZENZAR. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms & Conditions apply to all sales of products made to you, the customer, via www.zenzarbeauty.com. We reserve the right to make changes to these Terms at any time and the new version of the Terms will apply to any offer or order placed on the Website. Before using our website (zenzarbeauty.com) please review all of the terms and conditions included below.

LEGAL TERMS

ZENZAR is the only entity authorized to use the intellectual property rights and personality rights related thereto, in particular the brand, models, copyrights and image rights, in terms of originals or through express authorization. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. Any reproduction, distribution, transmission, modification, or use of any ZENZAR trademark for any purpose is prohibited.

FORMATION OF CONTRACT

A contract between you and ZENZAR will not exist until we have dispatched the goods ordered to you. You will have submitted a binding offer to us to conclude the contract with you by transmitting an order to us entered on our website.

ACCOUNT

To purchase an order on our web shop you must have an account. We are not responsible if information made available on this site is not accurate, complete, or current. You are entirely responsible for maintaining the confidentiality of the information for your account, including your password, and for any activity that occurs under your account as a result of your failing to keep this information secure and confidential. For your security and to avoid any fraudulent transactions, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria. The Customer acknowledges that placing an order implies a payment obligation on his part. He agrees to the prices, volumes, characteristics, quantities, and delivery times of the Products he has ordered.

AGE RESTRICTIONS

The Site is not intended for individuals under the age of 18. You must be 18 years old to use this site, including to register with us to make a purchase or receive communications. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us by e-mail.

PAYMENT & PRICE

The price of the products (including tax) is displayed on the website. The price of the product does not include delivery; an extra fee needs to be paid for delivery. Please note that the customer will be charged with all import taxes, customs duties, and handling charges that are different in each country. The prices of the products are indicated in British pound sterling (£). Prices for our products are subject to change without notice. You are required to pay before proceeding with your order. Payment methods are presented in the checkout form. Payments by cheque are not accepted. Payment is made via the secure server of our partner, Stripe, a secure payment operator.

PRODUCT DESCRIPTIONS

We make every effort to ensure that our product descriptions are accurate and up-to-date. However, we do not warrant that the descriptions or any other content on our webshop are free from errors or omissions. We reserve the right to correct any errors or omissions at any time without prior notice.

YOUR PRIVACY

All personal data communicated by the Customer on the zenzarbeauty.com site is subject to computer processing intended for the processing and delivery of orders. ZENZAR will use any personal information that you provide to us on this website or is otherwise collected through your use of the website. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. Anyone providing us their personal information grants ZENZAR the right to use their information internally without restrictions.

COOKIES

Our online service uses functional, analytical, and tracking cookies. Cookies are small files in which we store information so that you don't have to re-enter it every time you access our service. Cookies allow us to collect information about user navigation on the Site, for example to remember language preferences or the currency used for a purchase, and propose them to facilitate use on the next visit.

THIRD PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. You link to or from any off-Site pages or other sites at your own risk. We are not responsible for the content of any off-Site pages or any other sites linked to or from the Site.

OWNERSHIP AND RESPONSIBILITY

You will be responsible for the products once they have been delivered to the address you have provided. You own the products once we have received payment in full.

NOT FOR RESALE

Any resale, copy, or distribution of ZENZAR products purchased on zenzarbeauty.com is strictly prohibited. Orders are for personal use or gifts, not for resale.

UPDATE

We may update this privacy policy from time to time to reflect changes to our practices or other operational, legal, or regulatory reasons.

DELIVERY

Product purchased through zenzarbeauty.com may only be delivered in the UK & EU. Delivery occurs at the delivery address you supplied when placing your order. Free delivery includes UK only.

SIGNATURE REQUIRED

A signature of an adult aged 18 years or older may be required for delivery. Consumers assume all responsibility once a signature is obtained.

OUR RIGHT TO CANCEL

We reserve the right to refuse any order. Some reasons your order may be cancelled include difficulty processing payment, invalid address, or item unavailability. Cancellations will be communicated by email and refunds issued to the original payment method.

QUANTITY RESTRICTION

You may not order more than eight (8) items of the same SKU within a period of thirty (30) calendar days.

YOUR RIGHT TO CANCEL & RETURNS

You have a legal right to cancel your orders. Returns must be received within 14 days to maintain entitlement to a refund, following the conditions outlined in our return policy.

SEVERABILITY & ASSIGNMENT

If any provision of these terms is held invalid, remaining provisions remain in full force. You may not assign any rights or obligations without our prior written consent.

LIMITATION OF LIABILITY

We are not liable for any direct, indirect, incidental, or consequential damages arising out of your use of our webshop or products.

SUBMISSIONS, FEEDBACK & COMMENTS

By submitting feedback or comments, you grant ZENZAR full rights to use, reproduce, modify, and display your submissions.

ACCEPTANCE

By using this Site, you signify your acceptance of this policy. Continued use of zenzarbeauty.com after changes indicates acceptance of the updated terms.